Contact Us

Returns Address
J.C. Household Ltd
The Old Station
Wotton Road
South Gloucestershire

GL12 8SR
Company Number: 07825559
VAT Number: 131231961


Telephone: 01453 842493


Mail: J.C. Household Ltd, The Old Station, Wotton Road, Charfield, South Gloucestershire, GL12 8SR


Changed Your Mind?

If you are unhappy with any aspect of your order you may return your item within 30 days of delivery. This is at the customer's cost, however a full refund will be applied once the goods are back at the address above. The goods must be returned in a pristine and unused condition. Any Free gifts associated with the products must also be returned.

Received Faulty Goods?

If you have recieved faulty goods please contact Watching Clocks and a response will be received within 24 hours. If a fault has occured within 14 days Watching Clocks will offer the customer a refund or a replacement if the item is still in stock. If no replacement is available then a refund will be offered. Watching Clocks will pay return postage up to £4.95 if the fault occurs within 14 days. This is sufficient to send back all Watching Clocks' items via Royal Mail 2nd Class Recorded Service.

All items come with a 1 year warranty. If the customer's item develops a fault within this time Watching Clocks will offer a repair or replacement service. A repair will be offered first, and if this is unavailable a replacement will be offered. When faults occur the items must be returned to the address above at the cost of the customer.

If you have any other query please contact Watching Clocks

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